24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Now every single dollar I paid has been refunded either as FCC or as a credit card refund. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Princess Cancels Additional Cruises on Crown, Island Princess; Delays Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. There are charges for drinks, excursions, and some onboard activities. Learn all about our flexible booking options and sailing with peace of mind. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. PDF CG- PRINCESS CRUISES Terms & Conditions May 2022 Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. The second change the line made is. Princess Cruises Updates Protocols With Immediate Effect For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. So you have read that some people other than me have gotten an FCC with a deadline in 2023? 3rd time my Enchanted Princess is canceled. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. By Link to post Share on other sites. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? CC Help Jenn Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. Find a Bargain Please choose a vacation type. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . Cruise Hive was established back in 2008 and among the earliest blogs in the industry. That's where Cruise with Confidence comes in. Youll get everything youve paid back, either as a refund or FCC? The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Your benefits just got better and you can still enjoy low prices! I was told it was non refundable by my TA. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. Credits may take up to 60 days to show up in your account, and youll get a notification at that time. Thanks very much for the instruction on how to check my Princess account for the FCC. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Life on-board. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. Princess Cruises: Cruise with Confidence - Sail with More Flexibility Learn more about our commitment toCruise Health. Fortunately that was was rebooked but where's my air?? FCCs are non-transferrable but may be used to pay for others on the same booking. The ship's Europe schedule will begin with a 12 . You will be able to leave a comment after signing in, By Guess we will have to rethink this b2b. We had decided to cancel now either way. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. That amount was the deposit I made plus the insurance I bought. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . I think for this cruise we will wait until it really goes. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Princess Cruises Cancellation Policy: Can I Get a Refund? If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Due to the ship being redeployed to the U.S.. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. By (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). I paid the deposit at that time, and made the final payment a few weeks ago. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Additionally, all remaining sailings in . (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Princess Casino Booking Cancellation - Cruise Critic Community Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Life is unpredictable but you can rely on Princess Vacation Protection. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. 1. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Most medical expenses are covered in case you become sick or injured during your trip. Didnt see this listed as canceled. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. What is a Future Cruise Credit (FCC)? Guests will automatically receive the FCC if the refund option is not chosen. A Princess spokesperson said the changes were made due to "labor challenges." As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Princess Cruises Cancellation Policy: Can I Get a Refund? Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. Majestic is also listed to do cruises just prior and after your cruise. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. We recouped everything we spent, no cancellation charges. Princess Cruises: Standard Policy for Cancellations, Refunds & Final If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. What Is the Cancellation Policy for Princess Cruises? Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Usual three options including getting our money back, schedule another cruise or take an FCC and wait. The lesson I've learned is to wait, book late and get a better price. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Princess Cruises: Payments and Refunds - Vacations To Go Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. And how long is that Princess future cruise credit valid? When it comes to Royal Princess, the cancellations impact multiple sailings. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Though may other Magestic cruises have been. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. We want to make your vacation the best it can be. ALL RIGHTS RESERVED. Now its a promise. To apply more or if you prefer not to use your FCC, please call our Contact Center. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. How does that work?A: PVP is refundable until final payment is due. //]]>. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. Note: Effective with new bookings made on or after January 1, 2022. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines.