straight talk customer service

If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Will I be able to use my existing handset when I move to Straight Talk? Find another carrier. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. PLEASE if you want good service or a good phone plan look ANYWHERE else. I have never talked to a worse customer service line nor have I ever delt with a worst company. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Here are 8 tips for writing great reviews. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Straight Talk is also branded as Tracfone and offers prepaid phone service. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. Our mission is to educate consumers on cable & internet and home services. Never called . Straight Talk has continued to offer quality services since launching a few years ago. How Do I Register My New Straight Talk Phone? Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Forget about data limits! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Chat with Support Call Directly Need guided support? When I got home to do the setup it said I had no service at my address. Note that it can take up to two business days for Straight Talk to process your request. They outsource all of their work to Philippines who do not know the basics of the English language. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. They are crooks and will not help! Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Billing & Payment. Press # three times. I bought a sim and plan from them at Walmart for $35. Dial *#06# on your phone to find out what it is. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. For more specific results for "straight-talk-.com". Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. It offers four different service plans with different data and storage options. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. So we created a free concierge service you can call at the phone number below. You have until DATE to complete the activation or you will lose your spot. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. But I stayed on there three hours trying to get a phone for my husband. You must remove something in order to add this {{prodName}} to your cart. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. WebAt Straight Talk, customer service is extremely important to us. Simply let him/her know that youd like to cancel your Straight Talk service. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Calls must originate from the US or Puerto Rico. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Once the app and email has been set up, an icon will appear on the applications menu. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. You can call us directly and we will help you. Never had any other carrier! Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. I had straight talk for years. This is the best way to manage and repair your business reputation. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. A link has directed you to this review. They all told me no problem they can get it working. Help is just text away. The phone is not within the Straight Talk Service Area Map . Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Your new Straight Talk will be ready to complete activation when your old phone stops working. Pre-order items cannot be combined with other purchases. INSTALL NOW>>. The appeal of Straight Talk is its flexibility and affordability. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. This number works. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! 2023 TRACFONE. Still hasn't. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Its Free to Join! We will get back to you in a few minutes. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. We use dedicated people and clever technology to safeguard our platform. Tim was only in his late 20s, but just didn't care anymore. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Calling customer support is useless. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Straight Talk is a reliable alternative to major cellphone providers. They are NEVER helpful and could care less about what you need done. You will also receive a text message with the details. Its just ridiculous. He hung up. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Please refer to our privacy policy. I can't get pictures in my texts and they are no help after days of taking to them. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Yes, you can with the Straight Talk Bring Your Own Phone program. Plans include unlimited talk and text and high-speed data. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. I spent HOURS on the phone with customer service getting the same answer every time. I use the app to refill my monthly service and it always goes off without a hitch! Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. But you have exceeded the number of items allowed per order. They also have a rewards program so you can earn points to get free monthly plans. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. | When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Copyright 1997-2023 Ripoff Report. I asked what request and he said that the ticket was closed and there was nothing else he could do. I will never use Straight Talk again. You'll sit for hours waiting for help. Service is currently available for your address. MOBILE WEBSITES: Access the mobile web site version of your choice. Dont waste you time or money. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. It's now been a day and half. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Have an issue or a question search the site, Need help? You have exceeded the amount of items allowed in your cart. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. To use this option, simply visit the Straight Talk official website. Conveniently this happens while Im broke down in the middle of road. After converting to the Verizon sim, my line has shown "inactive" for weeks. How Do I Activate My Straight Talk Phone? Depending on location, powered by 5G or 4G They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Nobody can help me. and maybe a couple more hours before they can get it fixed. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. I called customer service multiple times only to have the call dropped each time. I am very upset that they would not honor the warranty that the phone was supposed to have. How do I know I can trust these reviews about Straight Talk Wireless? Tell us what your question is about so we can direct you to the best team to help you. Companies can ask for reviews via automatic invitations. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Lets get it Straight. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I had straight talk for years. That person took my address, email address, and phone number. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Tried porting it back to my old carrier and the number is GONE! There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Do not work with this company it's a scam. The freaking phone isn't no good the button doesn't work. But they were so QUICK to take the money out of my account. Text 611611 to check your balance, get refills and much more. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebUnlocked phones youre bringing to Straight Talk. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Straight Talk is also branded as Tracfone and offers prepaid phone service. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. When will my cancellation request be approved? And yes, there are several ways to reach the Straight Talk customer service team. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. He said he was sorry but not allowed to once the ticket said it was denied. Please visit our 611611 Page. You'll see a list of merchants you've subscribed to. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. ConsumerAffairs is not a government agency. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. You can now share news articles on your favorite social media channels. Copyright 2007 - 2023, ContactHelp.com. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. Customer service gives no true resolution to the issue. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. All rights reserved. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. I called ST customer service. Click Submit'. Verification can help ensure real people write reviews about real companies. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Check your balance, refill or manage plans and phones with our. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Please keep sharing your experiences so we can continue to improve this free resource. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. We though we'd save money with Straight Talk. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Send a letter: It is also possible to write and send a letter to Straight Talk. There are many easy self service tips you can do to help you enhance your experience. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. This company and the people who work here are so horrible. For assistance, please contact us at 1-877-430-2355. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Posted by nepaguy001. I guess you get what you pay for with the cheap service!!! This all happened after verizon bought them out. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. With Android 4.0 and later versions, you can set a mobile data limit reminder. WebCustomer Service Chat Access Reward Information Download it now! Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Concluding that she was psychotic, I asked to speak to a supervisor. There wasn't one person that I spoke with that even cared. And this doesn't make any sense at all. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. And yes, you also have the option to transfer the phone number to a different carrier. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Who is ED Magedson - Founder, Ripoff Report. I've had problems with customers service every time I've had a issue with my service. Does Straight Talk offer a refund after cancellation? GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I absolutely hate Straight Talk! Please select which one you wish to keep. They say they'll call you back. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Where do I start! Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Enjoy reading our tips and recommendations. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. How Do I Purchase a Plan with Straight Talk? Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Some phones on specific plans have hotspot capabilities. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Full web sites require more data to view and browse. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. A month equals 30 days. She switched me over and I told the next person what happened. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Verizon does not work well in this area, hence the AT&T sim card. He said he was not allowed to transfer the call to anyone else.

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