Now i have error code 30! If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. So far so good for me. You can get it started again if you press the button so it's probably not a power issue. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Once you ensure the position is correct, gently slide the pack into the tiller. 0000006275 00000 n
You can recalibrate your Gotrax hoverboard by following the instructions above. I kicked off the odometer began registering speed. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. Beeping can also indicate uneven pressure on the hoverboard sensors. If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! Kick stand wobbly. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. When you plug your charger into the wall, the indicator light will turn green.
Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. 0000017087 00000 n
Troubleshooting Your Ride - GOTRAX.com Its possible that you got a defective battery. Its possible the quality slipped with the V2, but they are basically the same scooter. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). If damaged do not proceed. If that doesn't work, email support. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). . $799.00. bay_blade2000 3 yr. ago That's not what I am saying at all. This is a few specific actions that act as a reset for your board and can fix many common issues. This is the best method to factory reset GOTRAX GXL V2. Install the locking hook and the two screws into the head unit. Has seemingly chose to simply respond but not take action (i.e. Electric Scooters Kid really loved the speedometer and the cruise control feature! Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. You can now turn your hoverboard back on.*. Easy fix but annoying. I requested a refund. When the scooter is powered on, press the power button 3 times to switch the speed unit display. You can recalibrate your Gotrax hoverboard by following the instructions above. E02 - Adjust your brake calipers so that they operate effectively. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. We'll go through each electric scooter and the error codes that occur. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. :~f 12`L,@" Step 6 Install the battery pack. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Learn more about your GOTRAX from full overviews and specs to troubleshooting. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. This is telling you the charger is working. Disconnect the brake lever switch connector from the speed controller. This is one of the most common problems we hear about, so it's always worth checking first. I've had mine for almost two weeks now, and have not experienced these issues. Press question mark to learn the rest of the keyboard shortcuts. The BBB's grade of "F" still . This electric scooter comes with an updated, brighter headlight and a larger LCD screen. Turns on but shows zeros no matter what. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. Check which of them the problem is and get it fixed immediately.
How To Fix Gotrax Scooter Not Charging - How To Finders This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. 0000002509 00000 n
Then plug your charger cable into both ends and leave it overnight. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. The console on the scooter displays speed in MPH, battery life, and headlight. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. 0000000016 00000 n
Of course, you could also have an issue with your battery. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Make sure the petals are level with each other and on a flat surface. Motor stutters with rapid jerking and wont go.. possible motor failure. Took 8 business days to fix (total of 11 calendar days). Recommended rider age . The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . In this video we take a look inside a GoTrax G2 Scooter.
Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Troubleshoot common issues with your gotrax hoverboard with our handy guide. In addition, I now have the old lithium ion battery I need to figure out how to dispose. Contact an authorized service center for more information about replacements. The difference is, these are much more fun! The odometer illumination was bright.
Where To Get An Electric Scooter Repaired? (+Repair Shops Near Me Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. k 3TXK c"b0] 3:P $% E5 - Replace controller / replace entire product. Max speed: 7.5 MPH. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Of course, with any new or growing technology there are often hiccups along the way. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. I continue to struggle with GOTRAX's customer support team. . Grab the new battery pack and ensure that your are installing the battery pack correctly.
If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. They cannot show error codes. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! What if the part I ordered did not solve the problem? You will see the LED lights start to flash. E07 - Replace Motor or Motor Wheel Assembly.
Gotrax G3 Plus Commuting Electric Scooter, 18Mph Power 300W Motor 21E, 22E, 25E, and 30E - Replace console to fix error code. Has refused refunds. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Is a fire hazard. If your Gotrax hoverboard will not turn back on you are experiencing an issue. There are many possible reasons why your Gotrax hoverboard is not balancing. The motor does make some noise when first accelerating but goes away. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Contact: kevin@ocproscooters.com or text: 714-420-1311. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Since battery indicator has 4 bars, easy to do the math. Learn more about your GOTRAX from full overviews and specs to troubleshooting.
How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . For example, only standing with one foot on your hoverboard can cause some models to beep. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). 0000007190 00000 n
Here is a link to find the manual for your Gotrax hoverboard. 0000013506 00000 n
If you find any damage, replace it immediately. 0000008779 00000 n
Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris.
Gotrax GXL v2 problem : r/ElectricScooters - reddit If you experience problems with any of these models of e-bike file a claim below. Related: Mobility Scooter Battery Losing Power Uphill Fixed. I had my second issue within 17 business days of receiving the scooter. Hold down the power button for 10 seconds. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective.
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