It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. I promise he is the best & only agent i will deal with! Payactiv works by partnering with employers to offer advances on their earned wages. We always try our best to do our job well and your kind words make it all worthwhile. Up to 4 days early deposit of government payments2. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Albert Wick amazing, skilled, and delightful human being thank you again. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Get what youve already earned, right now, to pay bills or buy what you need. Find out how we combat fake reviews. Be sure to include your Employer's name, Employee ID, and Mobile number. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. They tell ya they cant do anything to contact the merchant. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Optional, only if you want us to follow up with you. Payactiv uses time and attendance data to provide earned wage access to employees. Hi Geraldine,We sincerely apologize for the inconvenience. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Its also one of the few cash advance apps Ive reviewed that offers cash advances. Get connected with multiple lenders you might qualify with even if you have bad credit. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Read our full review or get our 30-second take. We'd like to turn this around and resolve your issue ASAP. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Its an app that people can use just like a regular wallet to store their card details and information. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. :). Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Have a blessed day. We always try our best to do our job well, and your kind words make it all worthwhile. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Credit Karma is committed to ensuring digital accessibility for people with disabilities. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. I appreciate her help please give her a raise . Our team will be in touch ASAP. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Finder.com LLC. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Have a blessed day. Head over to our Support Form and someone from our team will assist you. Hi Loretta,We're glad that we could help you resolve your issue. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Have a blessed day. They cant help you resolve any issues. Learned alot about financial stress and that I was not alone. :). Find out how we combat fake reviews. Payactiv - Apps on Google Play Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv Anyone can write a Trustpilot review. The platform has collectively provided employees with $5B+ in earned wage access. payactiv Reviews: What Is It Like to Work At payactiv? This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. One of our representatives will be reaching out to you shortly to assist you. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Helping Low-Income Workers Stay Out of Debt - Harvard Business Review I will never use this card again and I will tell everyone I know to never get one. I was extremely frustrated before calling and speaking with Ava. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. I should have listened! They provide their employees lunch and a nice work atmosphere. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Is Payactiv safe? Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Have a wonderful day ahead! No credit check, consistent income in the past 2 months from the same employer. banks. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Another 10 to reply with copy and pasted questions, all of which were already addressed. Shop Pay is an innovative payment solution developed by Shopify. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Contact - Payactiv Read 4 more reviews about Payactiv Inc. LM. Hi Shelly,Thank you for taking the time to write a review about your experience. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Always & foreithe best! Hi Tasha,We sincerely apologize for your negative experience. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. We'd like to turn this around and resolve your issue ASAP. Have a blessed day. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. But a small percentage of users didn't have a seamless experience. That's why we provide features like your Approval Odds and savings estimates. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We believe that building a financial technology business requires more than great technology and amazing design. PayActiv. We always try our best to do our job well and your kind words make it all worthwhile. Prevention Platform. Replies to negative reviews in < 24 hours. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Payactiv Lively Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. It goes against our guidelines to offer incentives for reviews. If youre considering using Payactiv, here are a few things to know. Have a blessed day. I need gas and my refill of my stroke meds payactive would not updated my hours. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. :). Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Receive and send funds to other members. What Is DiversyFund? My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Have a blessed day. In 2020, Payactiv released a short film titled, "We Heard You." Beware Dont Use. 1 Standard rates for data and messaging may apply from your wireless provider. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. . Traditional real estate investments are limited to people with significant financial resources. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Customer service rep Zachery Marshall was very polite and patient. Join over 2+ Million people and put yourself ahead. Talk with a financial professional if you're not sure. Hi Connor,Thank you for taking the time to write a review about your experience. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Finder.com is an independent comparison platform and LoanPro is a core lending software which specializes in the servicing of loans. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Alan Davis is one of the best Representatives this company has. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Ned is amazing. Everybody! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Replies to negative reviews in < 24 hours. Hi Annie,Our sincerest apologies for the inconvenience. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. We use dedicated people and clever technology to safeguard our platform. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. :). Information technology & services. Like Empower and PayActiv, Dave also offers money management features. Be sure to include your Employer's name, Employee ID, and Mobile number. :). If there's anything you need in the future, we're here 24/7. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Agent assisted me and resolved my issues very quickly. Money accessed through PayActiv will show as a deduction on your next paycheck. Hi Clechelle,We sincerely apologize for your negative experience. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. Payactiv can be used by businesses of all sizes. One of our representatives will be reaching out to you shortly to assist you. I've had multiple attempts simply time out waiting for reps to respond. Devin picked up my case n made Mr a promise it woukd be resolved in a day. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Get offers from potential lenders in minutes by filling out just one online form. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Hi Leah,Thank you for your feedback. Applying for PayActiv is easy. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. We're available 24/7/365. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. One drawback is that Empower charges an $8 monthly fee. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I'm so grateful to have had the wonderful customer service he was able to provide for me. I hate my job use this company. Yes. Literally the best agent ever! It powers financial innovation by giving users the tech . Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Fixed my problem, no hesitation! Join today. 2023 Payactiv, Inc. All Rights Reserved. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. so i contacted pay activ due to some account issues. Companies can ask for reviews via automatic invitations. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Hi Eric,Thanks for letting us know about your concern. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. It has been a week. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Anyone can write a Trustpilot review. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. A team member will be in touch ASAP. Consider a provider that doesnt require you to work for a partner company instead. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. To resolve your issue, we need your account details. If I have any future issues, I know I will be taken care of. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Hi Victor,We sincerely apologize for your negative experience. We think it's important for you to understand how we make money. He kept his word n stayed on contact with me. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. thank you! Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Read Customer Service Reviews of www.payactiv.com - Trustpilot We're working on your case. One of our representatives will be reaching out to you shortly to assist you. Have a wonderful day ahead! Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. No loansyour money, in your hands. Dont use Payactiv. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Run! It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. ray. I wish my employer used a more reliable system. In the Business to Business Service category. Payactiv pay advance app isn't available on Finder right now. We always try our best to do our job well, and your kind words make it all worthwhile. Have a blessed day. Or if I brought up my case number, they would stop replying and end the chat/call. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents App Store is a service mark of Apple Inc. Money is available immediately. One of our representatives will be reaching out to you shortly to assist you. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. Heres how Payactiv compares to Earnin, another popular cash advance app. One of our representatives will be reaching out to you shortly to assist you. It's been another month and Payactiv card still isn't working. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. :). Find out who should really be using Kraken and who might be in over their heads. Like I said, I do want to thank him again for this. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We'd like to turn this around and resolve your issue ASAP. Heres how Payactiv and payday loans compare. Davis M was very helpful. You can make up to three cash advance transactions per pay period. :). Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. 20072023 Credit Karma, LLC. Image: Woman on the street looking at her mobile phone. One of our representatives will be reaching out to you shortly. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. PayActiv Pricing, Alternatives & More 2023 - Capterra We spend all day researching the ever changing landscape of HR and recruiting software. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. We also ensure all reviews are published without moderation. Have a blessed day. Payactiv SDS-IT. 1 Standard rates for data and messaging may apply from your wireless provider. Its available to part-time and full-time salaried workers, as well as hourly workers. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful.